Better Business Bureau of Greater Kansas City Warns of New Phone Scam

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Better Business Bureau
Image: bbb.org

Direct marketing professional Russell “Rusty” Rahm is the owner of Wake Effects, LLC, a Kansas leader in boating and water sports gear sales. Rusty Rahm is a member of the Better Business Bureau (BBB) of Greater Kansas City.

As part of its work protecting local consumers, the Kansas City BBB follows regional scams and other potential threats through its Scamtracker service. In early 2017, the BBB issued a warning about a new type of phone scam in the area. Known as the “Can you hear me” scam, fraudsters are using dishonest tactics to get their victims to say “yes” on the phone.

Robocalls that sound like real humans may ask seemingly innocuous questions such as “can you hear me?” that result in an affirmative response. When an individual replies yes, that person’s voice may be used to authorize fraudulent charges.

The BBB suggests that residents hang up immediately if a caller asks this question or a variation on it. Scammers may alter their tactics as the public learns of them, so be on the lookout for other questions that are fishing for a yes. If you think you may have encountered one of these scammers, consider checking your phone bill and credit card statements for any unauthorized charges.